Return Policy

We always want to achieve our customer’s ultimate satisfaction. And following this, we did our best to make a return policy with extended service, which is suitable for our valuable customer.

Following conditions will qualify under Return & Exchange Policy

  1. If any of our Product failed to meet the quality parameter, such as –
    • Physically Damaged Product
    • Major Defects
    • Size or, fitting issue
  2. If Khaalif delivers the wrong items to the customer
  3. Product Lost during shipment
  4. If any technical error occurred – Wrong Order placement, Money Deduction

How to Return & Exchange :

  1. Please Check our products in front of delivery man. If you face any issue with our Product, Then give it back to the delivery man. If you want to get our product, it will be re-delivered to you (Note: if that similar Product is available)
  2. If you face any issue with our Product, immediately call us – (+880 1316100023) or, you can directly message us on Official Facebook page / Instagram Account( https://www.facebook.com/khalifapparels/) once you receive the Product (within 24hour).

Also please note that,

1. Customer need to send us the image of the invoice of the courier service that customer used during return process.

2. After receiving the Product, Khaalif has full authority to take decision whether the Product will be applicable for exchange or refund policy.